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Welcome to Lili Veterinary Hospital

Well Pet Plans FAQ

What are Well Pet Plans?

Well Pet Plans are a convenient, affordable way to provide the annual care your pet needs. A well pet plan is a pre-paid collection of discounted preventative and routine healthcare services for your pet. Lili Veterrinary Hospital offers 3 levels of Well Pet Plans to best suit your pets’ needs at all stages of life.

What is the benefit of becoming a Well Pet Plan Member?

There are numerous benefits! Members will be able to utilize:

  • Unlimited office visits
  • Discounts up to 71% on in-plan services
  • Discounts up to 15% on out of plan services
  • Affordable preventative care at a reduced rate with payments spread over 12 months – with no interest!

How does it work?

Pet parents can enroll at any time for a 12-month period, simply register and set-up your monthly auto-payment. All services listed in your plan level are then covered by your membership - regardless of the month. That is, your pet can receive all the services before the 12-month period has ended. Well Pet Plans are per pet but multiple plans may be purchased for multiple pets. Plans cannot be shared

What does the plan include?

Plans include services such as bloodwork, intestinal parasite exams, and vaccinations. Some plans also include spay/neuter and dental cleaning services. We offer 3 different plans for dogs and cats: Silver, Gold, and Platinum. For more information on what is included in our individual plans, please click below:

Is a Well Pet Plan an insurance plan?

No, they are much better! Well Pet plans focus on preventative services to keep your pet healthy. They include services that your pet needs annually to maintain their health. However, if your pet becomes ill or injured and is in need of further care, members are eligible for additional discounts on out-of-plan services.

Can I cancel or upgrade my Well Pet Plan?

All of our plans are annual agreements that allow you to pay for your services - interest free over a 12-month period. You may cancel your plan at any time before the expiration date by either paying the retail value of your plan services used, or the remainder of your plan’s value, whichever is less.

Should you desire to upgrade your plan so that your pet can receive additional services, you may transfer to a higher plan, before the expiration date by signing up for a new 12-month agreement. 

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